![]() I'm not sure how you can agree to pay one amount and then have the total increased after check out with no explanation or notification citing a change. I didn't have the energy to continue emailing, especially after providing a copy of the itemized receipt from checkout and receiving canned responses in return. They replied, but with basically a copy/paste of what was said before. I emailed back requesting they look again, as the itemized receipt I saw at checkout looked correct to me, but it seemed my 20% discount was now removed. I contacted Customer Service including a screenshot of my checkout total and they explained they had noticed a miscalculation after I placed the order and had corrected it on my final receipt. ![]() After placing the order, I received an email copy of the order, but the final total had miraculously changed and was 20% higher than it was at checkout. Upon checkout, I successfully applied a 20% off promo code and PetFlow successfully applied a credit I already had on my account to the order. I was happy to see PetFlow had the food as well as a couple puppy items I needed. I adopted a new puppy and needed to purchase a particular brand of food to keep things consistent for the little one. Dotcom’s facility enables typical clients to achieve same-day order shipping and an average 1-3 day delivery times via UPS Ground to 75% of the US population – all while delivering on custom packaging solutions which resell the brand experience at that critical final mile-delivery.įor more information about Dotcom Distribution and its logistics and fulfillment services, visit. Industry pioneers such as Fab, Ideeli, Birchbox, Bliss, INTERMIX, and Totsy trust in Dotcom’s boutique feel, enterprise scale and management team to ensure their customers receive the highest quality packaging & delivery, while preserving the brand experience all the way through to the customer’s front door. PetFlow hasnt joined our automatic network yet, but you can still request your 5 cash back and shipping rebate for your PetFlow purchase on your Rebates. The company is one of the fastest growing online retailers in the country and they receive accolades from pets and owners alike.ĭotcom Distribution is the premier provider of logistics and fulfillment services to growing retailers & manufacturers. has been featured in media across the country from the New York Times, Wall Street Journal to Fox Business Channel. Using, customers can purchase foods, treats, toys and more. The online store features more than 200 health-conscious pet brands for customers to choose from and is already shipping more than 1,000,000 pounds of pet food per month to pet owners across America. The company was created on the premise that properly feeding pets should never be a chore. was founded in 2009 by entrepreneurs Joe Speiser and Alex Zhardanovsky. “Our goal when building premium packages for clients like is to extend the personality the brand maintains online to a fun and memorable delivery experience.” “Our packaging experts keep an eye on the big picture while paying attention to small details – we help deliver timely subscriptions to its growing customer base while still adding in the extra effort to build creative gift boxes,” said Maria Haggerty, president, Dotcom Distribution. Delighted customers – who claim the gift boxes “make it feel like Christmas every month” – often upload pictures of their branded “Spoiled Rotten” boxes to social media sites, garnering unsolicited positive word-of-mouth marketing for. In addition, as with any subscription service, needed a fulfillment partner capable of packaging gift boxes with flair – more than just a cardboard box delivered to pet owners’ doorsteps each month. Our customers love the quick turnaround time and reliable service, and look forward to a new box of goodies for their pets each month.” “Dotcom Distribution enables us to assemble thousands of attractively packaged gifts in a short time and deliver them in a very tight window. “To scale our new monthly subscription-based program, we needed a logistics provider with a proven infrastructure to meet deadlines and provide exceptional customer experience,” said Joe Speiser, co-founder,. Dotcom Distribution’s expertise in rapidly assembling and shipping curated gift boxes met ’s fulfillment needs, even as subscription orders on the site continue to spike. With the recent launch of the company’s subscription-based “Spoiled Rotten” box, turned to Dotcom Distribution to scale the influx of orders coming from this new business.Ĭustomers with a subscription to the “Spoiled Rotten” monthly gift club receive packages filled with premium hand-picked treats and pet accessories. Edison, NJ – Ma– Dotcom Distribution, a premier provider of fulfillment and logistics solutions, announces today its fulfillment partnership with, a rapidly-growing store-commerce provider featuring more than 100 brands of pet food, treats, toys and more.
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